Food Cart Businesses Management Practices Essay

A. Environment* Linis Ofis platformTranslated as clean office, this internal course of instruction is an integrated approach to squ atomic number 18 waste management in acquit of the Philippine Governments Ecological Solid Waste instruction Act (RA 9003). It deals with waste segregation by instilling in SMC employees the 4R decline Reduce, Re drill, Recycle and Recover. It aims to educate its workers to value their environment by practicing segregation, collection, reuse and recycle of disposable waste in the workplace. SMCs Head Office tangled located in the Ortigas Center hub provided three waste receptacles placed in strategic spots for food scraps or compostable waste, recyclable items (such as waxy bottles and aluminum cans), and nonrecyclable items or disposable waste (such as plastic and tetra-pak containers). This is also being implemented in SMCs different facilities nationwide. A separate chest of drawers is provided in to each one department for solid waste with market value, such as used bond paper, magazines, overboldspapers and exculpate ink cartridges. The program generated P26,000 from the sale of recyclable materials on its first month, and an fair of P12,000 per month. It has also helped in reducing the amount of solid waste, which normally finds its office to landfills and dumpsites, and easing up on manpower in the collection of waste.* line Force HanginTask Force Hangin is responsible for helping plants comply with the swooning Air Act. The word hangin means air. The Task Force is dispassionate of representatives from CTS-EMG, CTS-Engineering, Corporate Planning and Development, and Corporate Purchasing Unit. It is tasked to pinpoint the best addressable fire and control technology for the plants terminate burning equipment. It conducted numerous studies and came up with recommendations to utilize low sulfur fuel oil (LSFO) and scrubbers as the more or less effi cient options for solving the problem, and maintain the le vel of sulfur content in its fuel to about 0.7%S. It also studied the range of fuel cost that determines when LSFO fuel is advantageous to use versus scrubbers, and when a plant ineluctably to shift from LSFO to scrubbers. The drive enabled the Task Force to guide the plants in their respectfulness efforts. All SMC-owned plants are expected to institute the necessary actions congruent with the Clean Air Act. The use of electric heaters at the Mandaue Glass Plants furnace reduced the use of bunker fuel oil and the generation of combustion flue gas. B. gentlemans gentleman Resources* Benefits ProgramEmployee Protection Employees are entitled to sick leave benefi ts that bequeath provide fi nancial security even if they have lost the ability to do in times of sickness or injury. Time Off With comport Employees are also entitled to leave benefi ts that will allow for the pertinacity of their wage earnings even if they are on vacation or have to attend to emergency matters req uiring their presence. Health consider The Corporation provides a comprehensive medical program for employees and their dependents to protect them against the financial burden that comes with nausea or injury. Flexible Loan Facilities The Corporation offers an interestfree loan facility that is clean-cut to address the various fi nancial needs of the employees. Its fl exibility lies in the loan purpose, amount, and guidelines.Educational Program This helps meet the fi nancial requirements of employees who desire to pursue further studies. It includes loan facilities for the educational needs of employees dependents. Rice and Clothing Allowances The Corporation provides a monthly sack of sift to each rank-and-fi le employee. Employees also receive a clothing allow for their proper work attire. Insurance and Death Benefits Financial assistance is encompassing to the bereaved family to help defray expenses incurred as a result of the transfer of the employee or an immediate family member of an employee.* Employee RelationsSports and Recreation The program aims to shelter camaraderie and unity among the employees through various sports activities, such as basketball, bowling, aerobics, street dancing, gym workout sessions, volleyball, etc. The Corporation tries to meet the employees varied sports preferences. in that location are also interest clubs being formed for enthusiasts of golf, running, taekwondo, etc. pass Outing The Corporation provides a yearly venue for employees and management of each division to interact with one anothers families in an unceremonial environment marked by fun and games.Songfest This is an annual nationwide pursuit for employees who have exceptional talent for singing, a common trait among Filipinos. Employee function Awards The annual recognition program honors employees for their years of service to the Corporation. Baratillo The monthly publication allows employees to purchase various San Miguel products at discounted prices. The venue is the Head Office Complex, and employees from other SMC units and offices come to sate advantage of the reasonable offers. Christmas Tiangge Employees are given the opportunity to develop their entrepreneurial spirit by selling various products during the two-day event. It is held regularly at the Head Office Complex in November before the attack of the Christmas season to allow employees and their families and friends to purchase their Christmas presents early.C. guest Relations, Productivity and Quality* Customer Care CenterBy setting up this Center, SMC re-affirms its responsibility to its customers. Advancements in information technology make it possible for the Corporation to establish a more personal communicating link with its customers. The integrated SMC Customer Care Center provides alternative channels for easy access and fast resolution to varying types of customer needs and requests. The Center supports SMCs businesses in alter cus tomer relations, and indirectly market share as well. It is manned by a professional staff using superior technology and employing in advance(p) solutions to ensure customer satisfaction and capture product loyalty.Walk-in customers who may prefer face-to-face interaction feel welcome amidst the Centers warm atmosphere. The Centers call handling services take care of both inbound and outbound calls, providing information on the quality, pricing, dispersion and availability of a product or service, while in operation(p) as a call center. It also handles order taking, telemarketing, sales campaign, promotion of new products, and customer satisfaction surveys. Electronic customer linkages come through e-mail, faxes and SMS (short sum services). The Centers integrated setup makes it easy for SMCs operating divisions to link up with it for their customer and product concerns.D. Corporate Governance* submission SystemIn adherence to corporate principles and best practices, the Chair man of the get on designated a complaisance Officer reporting directly to him. As the localisation denotes, he is responsible for seeing to it that the organization complies with the provisions in the manual. The poster of Directors is responsible for the long-term success of the Corporation and its sustained competitiveness, consistent with its indisputable role exercised in the best interest of the Corporation, its shareholders and other stakeholders. Forming working committees inside the Board fosters open discussion, keeping Board members informed, and allowing them to become more cranky to shareholders interests.* Disclosure SystemAll material information are publicly disclosed. These include earning results, Board changes, and shareholdings of directors. The Corporation established an Investor Relations Unit to disperse timely information to shareholders. SMC practices consistency, accuracy and timeliness in the delivery and communication of information and data. The Un it coordinates with the Compliance Officer and other SMC divisions in efficaciously communicating with stakeholders.* Monitoring and AssessmentEach committee reports to the Board of Directors. The Compliance Officer established an evaluation system to determine and measure compliance against the manuals guidelines.